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The file to install the portal's desktop clients for one-X Call Assistant and Avaya IP Office Plug-in can be downloaded from the one-X Portal server. This common installer is used for both desktop clients.
Avaya one-X® ommunicator for Mac 2.0.2.1 7 March 31st, 2015 Supported Server-side Systems For the 2.0.2.1 release of Avaya one-X® ommunicator for Mac OS X, you must have any of the following combinations of servers: Avaya Aura ® Communication Manager 6.0.1 Avaya Aura ® ommunication Manager 6.2. Quicken 2004 For Mac Free Download here. Email Address. Call your local CSC number and select IT application support or call AVAYA IT support at +44 1483 309 811. Customers +44-1483-309800. IPO One-x communicator for Mac IPO One-x communicator for Mac. Boot Camp Assistant Download For Mac. Adobe Flash Player 8 Download For Mac.
Avaya one-X Agent Release 2.5.12. File Name - OnexAgentSetup2.5.60208.0.zip File size - 148 MB MD5 Sum - f12b8dbdfef5453baa1e0e38e1b18800. Chapter 1: Introduction About this guide This administration guide provides information on server requirements, client requirements, and procedures to configure Avaya Aura ® and the Avaya one-X ® Communicator for Mac OS X application. Avaya one-X® Communicator for Mac OS X is a soft phone designed for Apple Mac OS X-based computers. The soft phone provides a simple, intuitive access to all the features of a desk phone on your computer that helps you to manage your telephony tasks. Release 1.0.4 of Avaya one-X® Communicator for Mac OS X introduces support for Mac OS X.
To install the desktop client software:
1.Log in to one-X Portal.
2.In the Configure tab, select Desktop Integration.
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3.Click the link to download the installer for Avaya IP Office Plug-in and one-X Call Assistant. Note: Do not rename the downloaded file.
4.The next steps vary depending on the browser:
•Internet Explorer or Safari
The file download menu prompts you with options to perform on the file. Select Run.
The file download menu prompts you with options to perform on the file. Select Run.
•Google Chromeor Firefox
When the browser prompts you, select Save. The browser downloads the installation file. When the download is complete, double-click the downloaded file and select Run.
When the browser prompts you, select Save. The browser downloads the installation file. When the download is complete, double-click the downloaded file and select Run.
5.The system unpacks the installer prepares to install the software. Select the installer language and click OK. In the welcome screen, click Next.
•If you have already installed one-X Call Assistant the system displays the following options Modify, Repair and Remove. Select Modify to install this version over the existing one. Similarly, if you have a different version already installed the system prompts you to upgrade.
6.Select I accept the terms in the license agreement and click Next.
7.Check the details for the connection to the one-X Portal server. These should match parts of the URL that you normally use to connect your browser to one-X Portal.
•Avaya one-X Portal Sever IP or Name:
Set this to match the part of the URL you use to browse the portal between the // and : characters. If the // are not shown, start from the start of the URL to the : character.
Set this to match the part of the URL you use to browse the portal between the // and : characters. If the // are not shown, start from the start of the URL to the : character.
•Port:
Set this to match the digits that follow the : in the URL you use to browse to the one-X Portal. For example 9443, 8443 or 8080.
Set this to match the digits that follow the : in the URL you use to browse to the one-X Portal. For example 9443, 8443 or 8080.
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•Secure Communication Mode:
If the URL you use in the browser is HTTPS, select this option.
If the URL you use in the browser is HTTPS, select this option.
8.Click Next. The system displays Setup Type dialog box.
a.Select Complete to install bothone-X Call Assistant and Avaya IP Office Plug-in.
b.Select Custom to install only one of the desktop clients.
9.Click Next. To simplify support, we recommend that you accept the default destination folder. Click Next.
10.Click Install. The system displays the progress of the installation.
11.When finished a list of options is displayed. Select those you want and click Finish.
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